FAQ

SHIPPING & DELIVERY

Our shop is open for delivery worldwide. We ship the way of using Lalamove, toktok, shop express, and J&t. Please give us 1 to 3 days to deliver your order. We make an effort to fulfill your wants and needs in exact time. But sometimes we need to adjust the schedule of delivery because of the important reasons We don't have a right to control the people, situation, and transportation that we used. Thank you for your cooperation.

EASY RETURNS

M-I-M' s accept return package but you need to show us the proof of the damage and the receipt of that items. And we have a limit for return items after that we can't accept any package that you receive.

TRACKING YOUR ORDER

On our website or any apps that we have a shop, you will easily track your items, way of clicking the profile button to see the tracking methods and to be aware and update. Also, the rider will deliver their message to know that your item is ready for delivery.

MONEY-BACK GUARANTEE

If the Buyer still has not received the order before the final day of the extension period, and/or if the product/s received is either incomplete, wrong, damaged, defective, please request for Return/Refund before the 3-day extension ends. The request should ONLY be made within the Shopee Guarantee Period, e-wallet, or bank transfer.

100% SECURE ORDERING

M-I-M'S is a feature that protects both buyers and sellers against fraudulent transactions to keep online shopping and selling safe and easy. It protects users by holding the payment to Sellers until the Buyer confirms the receipt of the order. To satisfy the needs and wants of the customer.

PRIVACY POLICY

M-I-M'S do the responsibilities and obligation to the business for the customer's goods. We ensure that we follow the rules under the laws. To respect the right of every customer.